Name:
Service Level Agreements - A legal and practical guide PDF
Published Date:
10/21/2010
Status:
[ Active ]
Publisher:
IT Governance Ltd
Service Level Management - a Practitioner's Guide, Second Edition offers a practical, experience-based approach to the subject matter. This guide shows you the best way to design a service level management (SLM) roadmap and implementation project plan, compile a service catalogue, put together service level agreements, and much more.
| Edition : | 10 |
| File Size : | 1 file , 820 KB |
| Number of Pages : | 117 |
| Published : | 10/21/2010 |
| isbn : | 9781849280709 |
